During my time in automation, I was recognized as a Subject Matter Expert (SME), playing a key role in commissioning and launching a new site. This experience significantly enhanced my leadership abilities and deepened my knowledge of automation, Warehouse Management Systems (WMS), and data analysis. I am committed to a safety-first mindset and have contributed to the development of Standard Operating Procedures (SOPs) and best practices to ensure consistency and efficiency that adhere to OSHA regulations. My experience has shaped me into a proactive problem-solver who thrives in team-based environments, while also being highly capable of working independently. I am most fulfilled when collaborating with colleagues to develop innovative solutions and drive continuous improvement.
Witron Logistics, Tipp City, OH (2017-2025)
Control Room Supervisor (LCC Team Lead)
• Developed and implemented standards and best practices, increasing system efficiency and ensuring compliance with industry regulations
• Managed communications between the company and clients, providing detailed updates on system capabilities and handling escalated issues, resulting in improved client satisfaction
• Directed hardware updates and system monitoring initiatives, designing operational strategies that enhanced daily productivity and system reliability
• Coordinated staff tasks and project assignments, ensuring optimal coverage and continuous professional development
• Implemented new operational strategies and procedures, increasing department efficiency by 14% and facilitating smoother workflows
• Ensured continuous system operation through effective troubleshooting and maintenance of equipment, reducing downtime by 30%
Shift Supervisor (Team Lead)
• Fostered a collaborative environment, guiding team members towards achieving enhanced performance metrics and operational goals.
• Proactively resolved problems and troubleshot issues, maintaining project timelines and quality standards without direct supervision..
• Managed multiple projects and staff members, ensuring compliance with state and federal safety and employment guidelines.
• Developed and maintained a work environment that aligned with company values and operational guidelines, overseeing team-building outings to enhance team cohesiveness.
Master Data Specialist
• Developed and implemented standards and best practices, increasing system efficiency and ensuring compliance with industry regulations
• Oversaw the maintenance and setup of data for approximately 10,000 unique products, enhancing system accuracy and functionality by 25%
• Communicated product deficiencies to the customer to provide feedback on vendor efficiency
• Created pivot tables and formula in excel, along with auto export features to process large amounts of data
Control Room Operator (LCC)
• Ensured continuous system operation through effective troubleshooting and maintenance of equipment, significantly reducing downtime
• Maintained compliance with national health and safety standards, implementing changes that improved system reliability and safety
• Demonstrated proficiency in a range of technical skills, including network infrastructure and Microsoft Office Suite, to support system operations
Pizza Hut, Huber Heights, OH (2011-2017)
Shift Lead
• Led a team in a high-performance environment, implementing training programs that significantly improved operational outcomes
• Managed financial responsibilities including product accounting and order placement, ensuring accuracy and efficiency
• Promoted a team-friendly culture, adapting effectively to a multitasking environment, maintaining high levels of staff morale, and increasing customer satisfaction by 15%