Witron Logistics, Tipp City, OH (2017-present)
Flow Control Lead / Process Technician
Standardized procedures and best practices for site operations.
Analyzed and created exports in excel to automate information gathering using Power Query.
Served as a liaison to communicate system capabilities.
Hardware updates and system monitoring for operational strategy.
Team Lead
Guided team members to enhance performance and meet operational goals.
Managed shift operations and optimized staff placement.
MasterData Specialist
Addressed product-related issues and implemented corrective actions.
Ensured team awareness and training on product specifications.
Analyzed data related to system performance.
Created SOPs for reporting of product related issues.
Flow Control Operator
Conducted daily shift reporting and troubleshooting of equipment issues.
Assisted in leadership roles and customer communication as needed.
Equipment Operator
Maintained machinery and diagnosed faults.
Contributed to IT workflow improvements and safety committee initiatives.
Produced consistently high throughput numbers.
Troy Ford, Troy, OH (2016-2017)
Internet Sales Consultant
Managed online customer inquiries and maintained SEO standards.
Played a key role in developing customer contact procedures.
Coordinated with HQ on service area mapping.
Pizza Hut, Huber Heights, OH (2011-2017)
Shift Lead
Led team training and development, ensuring high store performance.
Managed product accounting and order placement.
Maintained team friendly culture.
Fast paced work environment dependent on multitasking.